Peak of the Week
This totally made my day yesterday.
A girl walked into our office at around 2pm, all panicky.
She couldn't find her class, and demanded our help. Yes, demand.
I wasn't at the front desk, but a pro staff and a fellow worker were in charge. Instead I was huddled in the corner with a media assistant computer, my back facing the door, but on a swiveling chair which allowed me to observe as I pleased. A safe corner away from the tempest that was about to break out.
And break out it did.
When the pro staff did what little he could to help, excluding calling the professor (as we probably really can't do that), she was even more agitated.
"In England they would make the call for me," she exclaimed.
"Well this is America," my fellow worker replied.
That sparked it.
She took it as a racial attack, which she had experienced in England probably not too long ago. "Why are you looking at me like that??" she cried. She dropped her bookbag and stared down at my poor fellow worker.
All attempts from the pro staff failed to calm her down. I debated whether to try to help, but also worried that the girl might take it the wrong way, thinking we were ganging up on her. And then our manager stepped in. Whew.
Our awesome manager, the "Ultimate Supervisor", took her into her office, shut the door, and all screams let go. We could hear her muffled tantrum, and I was located two cubicles away (maybe like, 10 to 20 feet away). Quite an interesing display.
Not long after the screams quieted down, and from what I later learned during my conversation with our awesome supervisor, she helped her call the professor and found out where the class was. Apparrently this girl was extremely worried she would fail and get kicked out of school if she missed even one class. She was even calm enough to come back and extend an apology to my fellow worker, claiming she's a very nice person.
orz to our manager.
A girl walked into our office at around 2pm, all panicky.
She couldn't find her class, and demanded our help. Yes, demand.
I wasn't at the front desk, but a pro staff and a fellow worker were in charge. Instead I was huddled in the corner with a media assistant computer, my back facing the door, but on a swiveling chair which allowed me to observe as I pleased. A safe corner away from the tempest that was about to break out.
And break out it did.
When the pro staff did what little he could to help, excluding calling the professor (as we probably really can't do that), she was even more agitated.
"In England they would make the call for me," she exclaimed.
"Well this is America," my fellow worker replied.
That sparked it.
She took it as a racial attack, which she had experienced in England probably not too long ago. "Why are you looking at me like that??" she cried. She dropped her bookbag and stared down at my poor fellow worker.
All attempts from the pro staff failed to calm her down. I debated whether to try to help, but also worried that the girl might take it the wrong way, thinking we were ganging up on her. And then our manager stepped in. Whew.
Our awesome manager, the "Ultimate Supervisor", took her into her office, shut the door, and all screams let go. We could hear her muffled tantrum, and I was located two cubicles away (maybe like, 10 to 20 feet away). Quite an interesing display.
Not long after the screams quieted down, and from what I later learned during my conversation with our awesome supervisor, she helped her call the professor and found out where the class was. Apparrently this girl was extremely worried she would fail and get kicked out of school if she missed even one class. She was even calm enough to come back and extend an apology to my fellow worker, claiming she's a very nice person.
orz to our manager.

1 Comments:
At 10:12 AM ,
Anonymous said...
how exciting! business class, new job & your topic accepted for a conference! glad you're back & posting! -amy
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